CRM (Customer Relationship Management)

Customer relationship management (CRM) refers to the principles, practices, and guidelines that an organization follows when interacting with its customers. Our.CRM includes all aspects in which a company interacts with customers, but more commonly refers to the technology used to manage these relationships.
Movewise CRM software's main purpose is to make interactions more efficient and productive.

Why CRM Matters:-

Using a CRM system can give you a clear overview of your customers. You can see everything in one place — a simple, customisable dashboard that can tell you a customer's previous history with you, the status of their orders, any outstanding customer service issues, and more.
You can even choose to include information from their public social media activity – their likes and dislikes, what they are saying and sharing about you. A CRM platform enables you to manage the enquiry across channels without losing track.

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Customer Relationship Management:-

Our Software gathers customer interactions across all channels in one place. Managing centralized data helps businesses improve customer experience, satisfaction, retention, and service. Our software ensures that every step of the interaction with consumers goes smoothly and efficiently to increase the overall profits. The software gathers customer data from multiple channels.

Our CRM Features

Marketing:- Reach your target audience more effectively
Sales:- Delivers real-time insights on customer and sales activities
Support:- CRM database to align your support team’s action with automated responses for a seamless experience
Customization:- You can customize your CRM with custom functions, buttons, modules, fields, and layouts.

BENEFITS OF USING A CRM SYSTEM

1. Increased Automation
2. All information inone place
3. Clear OperationalStrategy
4. Cost-Cutting
5. Mobile workforce
6. More time to sell
7. EffortlessTeam Collaboration
8. Data-drivenbusiness culture
9. SLA compliance
10. End-to-end customerengagement
11. Contextualcommunication
12. Uncomplicatedsales proces

Choosing the right CRM for your business

Increase sales:-Our Team of experts are working to increase your sales
Track and improve sales productivity:- Our experts on a regular basis analyse your data and tracking as well as improve your sales productivity.
Improve customer relations and retention:-we work for our clients and improve customer relations and retentions
Identify industry trends and enhance strategy:-Our Team are continuously identify the market trends and making unique strategy for clients

Why You Need CRM

1. CRM leads to satisfied customers and eventually higher business everytime.
2. CRM goes a long way in retaining existing customers.
3. CRM ensures customers return back home with a smile.
4. CRM improves the relationship between the organization and customers.